Frequently Asked Questions
How do I receive the game I purchase?
+Once your payment is confirmed, your digital game key will be sent instantly to the email address you provided during checkout.
How fast is delivery?
+Delivery is instant. In most cases, you’ll receive your game code within a few seconds. If you don’t see it, check your spam or promotions folder.
What platforms are supported?
+We offer game keys for PC, Xbox, and PlayStation. Each product will specify which platform it is compatible with.
Can I get a refund?
+Due to the digital nature of our products, we only offer refunds under specific conditions (e.g., invalid or unused codes). Please refer to our Refund and Returns Policy for full details.
Is it safe to buy from Vndoro?
+Yes. We use secure payment gateways, and your information is protected through industry-standard encryption. We never store full payment details on our servers.
What should I do if I didn’t receive my code?
+Please check your spam or junk folder first. If it’s not there, contact our support team at contact@vndoro.com and we’ll help you right away.
Do you offer region-free keys?
+Most of our products are region-free, unless stated otherwise on the product page. Always double-check the region info before purchasing.
Are there any hidden fees or subscriptions?
+No. All payments are one-time only. There are no subscriptions or hidden charges.
Can I send a game as a gift?
+At the moment, our system is designed for personal purchases. However, you can manually forward the game key to someone else after you receive it.
Do I need to create an account to buy?
+No account is required. Just select a game, complete your payment, and receive your code by email. Fast and simple.